Delivery & Shipping
McLeod Motors Offroad Garage
1. Shipping Coverage
We currently ship within New Zealand only.
2. Order Fulfilment
We do not hold all products in stock.
Orders are fulfilled through our supplier network, which means delivery timeframes can vary depending on the product.
3. Delivery Timeframes
Estimated delivery times:
- Small to medium items: 3-5 working days*
- Large items (e.g. bull bars, trays, etc.): 6-8 weeks*
*These timeframes are estimates only and may vary depending on supplier availability and freight conditions.
4. Shipping Types
We offer multiple shipping options based on product size:
- Small
- Medium
- Large
- Extra Large
- Awnings & Roof Top Tents
Important:
Items marked as “Extra Large”, "Roof Top Tents", or "Awnings" are shipped to your nearest main city depot for collection.
5. Shipping Costs
Shipping is charged at a flat rate based on product size category.
Rates are displayed at checkout.
6. Delivery Responsibility
Once an order has been dispatched, delivery is handled by third-party courier and freight providers.
We are not responsible for:
- Courier delays
- Freight disruptions
- Delivery time variations outside our control
7. Incorrect Address Details
Customers must ensure all shipping details are correct at the time of purchase.
If an incorrect address is provided:
- You must contact us within 24 hours
- Additional charges may apply for redelivery
8. Rural Delivery
We offer flat-rate shipping across New Zealand, including rural addresses.
9. Damaged or Lost Items
If your order arrives damaged or does not arrive:
- You must notify us within 7 days of delivery (or expected delivery)
- We will work with the courier provider to investigate
Where applicable, remedies will be provided in accordance with the New Zealand Consumer Guarantees Act.
10. Delays & Supply Issues
Some products may be subject to supplier delays.
We will communicate any significant delays where possible, but we are not liable for delays caused by suppliers or freight providers.
11. Contact
For any delivery or shipping enquiries, please contact: